Terms of service

Last Updated: November 3, 2026

Welcome to Hollyvane! By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

Hollyvane offers holiday gifts, creative activities, and seasonal products. We reserve the right to update our products, pricing, and website content at any time.

2. Orders & Payments

All prices are listed in USD unless otherwise stated. Payments must be completed at checkout.

We reserve the right to cancel or refuse orders due to suspected fraud, pricing errors, or product unavailability. If an order is canceled after payment, a refund will be issued.

3. Shipping & Delivery

Orders are processed and shipped according to the shipping information provided at checkout.

Delivery estimates are approximate and may vary due to carrier delays, holidays, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Please review our Shipping Policy for additional details.

4. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Eligible unused products may be returned within 14 days of delivery. Used or colored blankets are not eligible for standard returns unless defective.

If an item arrives damaged, defective, or incorrect, please contact us so we can resolve the issue.

5. Product Information

We make every effort to display accurate product descriptions, images, and details.

Slight variations in colors, appearance, or packaging may occur. The items included with your purchase are those specified in the product description at the time of ordering.

6. Promotions & Discounts

Promotional offers, discounts, and special pricing may change or expire without notice. Promotions cannot be combined unless otherwise stated.

7. Intellectual Property

All Hollyvane branding, logos, original website content, and original designs are protected by applicable intellectual property laws. Unauthorized commercial use is prohibited.

8. Website Use

You agree not to misuse our website, engage in fraudulent activities, or interfere with its functionality.

We reserve the right to restrict access or cancel orders associated with suspected misuse.

9. Limitation of Liability

To the extent permitted by applicable law, Hollyvane is not responsible for indirect or consequential losses arising from the use of our website or products.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

10. Privacy

Customer information is handled according to our Privacy Policy. We use customer information to process orders, provide support, and operate our store.

11. Changes to These Terms

Hollyvane reserves the right to update these Terms of Service. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For questions about orders, products, or these Terms of Service, please contact us through our website’s Contact Us page.

Thank you for choosing Hollyvane. We appreciate your support and look forward to bringing a little extra magic to your holidays! 🎄